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category

encouragement
suggestion
complaint

We will read all of your comments, but depending on the content, we may not be able to reply to you individually. We appreciate your understanding in advance. In accordance with our transportation regulations, we ask that you provide us with your name, address, identification, and contact information.

Your Name

First name

姓

Your Gender

male
female

Your Age

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Your postal code

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Your address

Your Phone Number

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Your e-mail address

Confirm Email Address

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Date and time that caused the report

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Time that caused the report

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Subject causing the report

Please enter the name of the subject." Enter "2" if you selected "About the Telephone Operator" or "3" if you selected "About the Service

Vehicle number that caused the report

Please enter the vehicle number." Enter "2" if you selected "About Telephone Operator" or "3" if you selected "About Service".

Location that caused the report

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Contents of Report

Agreement (Privacy Policy)

I agree to the Privacy Policy

(hereinafter referred to as "the Company") considers the appropriate protection of information that can be used to identify individual customers (hereinafter referred to as "personal information") to be a social responsibility of the Company, and will comply with laws and regulations concerning the protection of personal information and realize the appropriate handling of personal information.

Acquisition of Personal Information
We will acquire personal information properly and without deception or other wrongful means.

2. use of personal information
We will use the information within the scope necessary to achieve the purpose of use notified at the time of acquisition.

3. security management of personal information
We will take necessary and appropriate measures to prevent leakage, loss, or damage of personal information and to otherwise safely manage personal information.

4. outsourcing of personal information
When we outsource all or part of the handling of personal information to a third party, we will conduct a rigorous investigation of the third party and conduct necessary and appropriate supervision of the third party to ensure the safe management of the personal information entrusted to the third party.

5. provision of personal information to third parties
We will not provide personal information to any third party without obtaining the prior consent of the individual, except as required by the Personal Information Protection Law or other applicable laws and regulations.

6. organization and structure
The General Manager of the General Affairs Department is responsible for the management of personal information and will implement appropriate management and continuous improvement of personal information.

7. policy changes
The content of this policy is subject to change. The revised policy will be effective from the time it is posted on this site, unless otherwise specified by the Company.

Agreement (prohibition of false reporting)

Agree to prohibit false reporting

1. prohibition of and responsibility for false reporting, as well as verification and handling of such reports
Any reports, comments, ratings, etc. provided here must be factual and accurate, You are solely responsible for the reports and information you provide. Intentional misrepresentation may result in legal action. We reserve the right to verify and take appropriate action if we suspect that any information reported is false. This may include removing the report or comment in question or taking legal action, such as filing a request for disclosure of sender information in accordance with the Provider Liability Limitation Act.